Burst pipe at 3am?
We are already on the way.

For emergencies inside Manchester we typically arrive within 60 to 90 minutes. Outlying areas may take a little longer. The dispatcher gives you a realistic window on the call rather than an optimistic one.

No separate call-out fee. The engineer diagnoses the fault, quotes you one fixed price, and nothing starts until you agree to it. If you decide not to proceed, you owe nothing.

Yes. Every engineer is fully qualified, carries photo ID and works under full public liability insurance. Any gas work is carried out only by Gas Safe registered engineers.

We operate 24 hours a day, seven days a week, including bank holidays. The phone line is answered by a person, not a machine.

All labour comes with a 12 month workmanship guarantee. Parts are covered by the manufacturer own warranty, and we hand over the paperwork before we leave.

For a serious leak, turn the water off at the stopcock and switch off the boiler. Put a bucket under the leak and move anything valuable out of the way. We talk you through it on the phone if you are not sure.